Industry Partners
Bringing Experience and Expertise to An Eye on Ops
An Eye on Ops brings together Insights from professionals with experience across the many disciplines that influence business operations. Our Industry Partners contribute their knowledge and perspective to help explain important business topics in a clear, practical, and objective way.
Industry Partners support the educational mission of An Eye on Ops while giving readers an opportunity to learn more about the organizations and professionals contributing to the publication.
What Is an Industry Partner?
Industry Partners are organizations that contribute knowledge and expertise to An Eye on Ops. Each partner brings experience in specific areas of business operations and contributes Insights based on that experience.
An Industry Partner's role is not to use An Eye on Ops as a platform for advertising or direct sales. Contributions are developed to educate readers, explain important issues, provide context, and explore topics that matter to small and medium-sized service businesses.
Readers can learn from the Insights first and then, if they are interested in learning more about a particular area of expertise, explore the organization behind the contribution.
Meet Our Partners
These are the companies that make Eye on Ops possible.
Dark Horse Works
Dark Horse Works provides marketing, human resources, and business operations consulting to small and medium-sized service businesses. The company works with organizations to address the practical challenges that come with managing people, building effective marketing strategies, and improving the business processes and structures that support day-to-day operations.
With a particular focus on service businesses and organizations with field-based or technical teams, Dark Horse Works brings a perspective that connects the different functions of a business rather than treating them as isolated areas. Its contributions to An Eye on Ops draw on this experience to explore the business decisions, practices, and operational considerations that can affect how service organizations perform and grow.
Contributing Author
Hinda Miller
Founder & Principal, Dark Horse Works
Hinda Miller is the Founder and Principal of Dark Horse Works, bringing more than 25 years of experience in marketing, human resources, and business operations. Her career includes roles in commercial HVAC, healthcare, financial services, and nonprofit organizations, including 16 years as the senior HR and operations leader of a multi-state commercial HVAC service company, where she helped scale the organization from $8 million to $25 million in revenue.
Hinda has built HR and marketing functions from the ground up and has hands-on experience in operations, safety, fleet, recruiting, risk management, contracts, and budgeting. She brings this practical, inside-the-business perspective to her Insights for An Eye on Ops.
HAI-GOS
HAI-GOS helps organizations navigate the rapidly evolving world of artificial intelligence by providing a framework for responsible AI governance. Its approach focuses on establishing clear accountability, human oversight, and thoughtful decision-making around how AI is introduced and used within an organization.
As businesses increasingly incorporate AI into their operations, understanding how to govern its use has become an important part of managing risk and making responsible business decisions. HAI-GOS brings this perspective to An Eye on Ops through Insights designed to help business leaders better understand AI governance, the issues surrounding responsible AI use, and the considerations organizations should be thinking about as AI becomes part of everyday business operations.
Contributing Author
Sam Yates
Founder, HAI-GOS
Sam Yates is the Founder of HAI-GOS and a public relations professional, former television news anchor, journalist, and podcast host with more than four decades of experience in communications, marketing, media, and business. His career has included work across industries ranging from commercial HVAC and healthcare to aviation, retail, and nonprofit organizations.
Sam is also the founder and host of The Florida Business Forum and brings extensive experience in public relations, crisis communications, media relations, and business communications to his work with HAI-GOS and An Eye on Ops.
Education Before Promotion
An Eye on Ops was created to provide useful information, not another place for businesses to encounter sales pitches.
Our Industry Partners bring real-world knowledge to the publication, but the Insights they contribute are intended to stand on their own. Readers should be able to learn something useful whether or not they ever engage with the organization behind an article.
We believe this approach benefits everyone. Readers receive valuable information, contributors have an opportunity to demonstrate their knowledge and perspective, and businesses can discover organizations that may be able to help them when they need additional expertise.
Frequently Asked Questions (FAQs)
What is an Industry Partner?
An Industry Partner is an organization that contributes knowledge and expertise to An Eye on Ops through educational Insights. Partners have experience in specific areas of business operations and share that knowledge to help readers better understand important business topics.
Are Industry Partners sponsors or advertisers?
Industry Partners are not traditional sponsors or advertisers. They support An Eye on Ops by contributing knowledge and educational content. Their Insights are intended to educate readers rather than promote products or services.
Who can become an Industry Partner?
Industry Partners are organizations with meaningful expertise in areas relevant to business operations and a willingness to contribute useful, objective educational content. Partners may have expertise in areas such as marketing, human resources, safety, cybersecurity, AI governance, finance, fleet management, or other business operations disciplines.
Who writes the Insights from Industry Partners?
Insights are written by professionals from the organizations participating as Industry Partners. Each contributor writes within their area of experience and expertise, while following the editorial standards established by An Eye on Ops.
How can my company become an Industry Partner?
Organizations interested in becoming an Industry Partner can contact An Eye on Ops to learn more about the partnership and contribution process. We are interested in working with organizations that have valuable knowledge to share and a commitment to educational content.
Interested in Becoming an Industry Partner?
An Eye on Ops is designed to grow as our content and audience grow. We are interested in working with organizations that have meaningful expertise to share and a commitment to providing useful, educational information to the business community.
Industry Partners contribute to the publication through their knowledge, experience, and Insights rather than through traditional advertising.